Follow these diagnostic procedures sequentially to clear the error state and restore structural data flow. Step 1: Execute a Hard Power Reset
The is essentially a temporary disruption in communication between the screen and the engine, often exacerbated by the high-data demand of "extra quality" printing. While a simple reboot can solve the issue, frequent occurrences suggest the need for a firmware update or a check of the SP communication settings.
The panel was not shut down correctly, causing a glitch in the software. sc67310 ricoh error extra quality
: Ensure that the interface cable between the operation panel and the main unit is securely seated. Update Firmware
This SC code occurs when the Main Controller attempts to launch the main application firmware (the operating system of the printer) but fails during the initialization phase. Unlike communication errors (which might clear themselves), this error typically requires intervention because the device cannot proceed past the boot sequence. Follow these diagnostic procedures sequentially to clear the
This is the "invisible killer." A technician wearing a wool sweater touches the panel’s frame, or a user touches the screen during a lightning storm. The Electrostatic Discharge travels down the ribbon cable and pinholes the panel's interface IC. The error becomes permanent and intermittent—working for 10 minutes, then throwing SC67310. Use a thermal camera during boot. A shorted IC will heat up instantly (>60°C) while the panel remains dark.
If Steps 1 through 4 fail to resolve the issue, the Main Controller Board (MCU/BICU) is defective and requires replacement. The CPU or the board circuitry has failed. The panel was not shut down correctly, causing
: Technicians may use the Ricoh Service Mode to perform an SC Reset (SP 5810) if the error is persistent and not caused by a hardware failure.
: Enter Service Mode, navigate to SP-5-810 (SC Reset), click Execute , and restart the machine using the physical power rocker switch.
Communication error between the controller and the operation panel at startup or during operation.
: The internal USB or power harness linking the pivoting touch screen to the mainframe has loosened over time. Step-by-Step Troubleshooting Framework