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Sync your help desk data with external tools like CRMs and project management platforms. Official osTicket Plugins
Basic Authentication (username/password) is being phased out by major email providers. OAuth2 is necessary for compliance and security in 2026. 3. Automation & Productivity Plugins Audit Log Plugin
Secure user authentication via existing corporate directories. Prevent spam from cluttering your staff's queues.
The Ultimate osTicket Plugins List: Extend Your Help Desk Capacity osticket plugins list
: Adds an extra layer of security for staff logins. Popular Community & Third-Party Plugins
: Navigate to Admin Panel > Manage > Plugins and click Add New Plugin .
By default, osTicket relies heavily on email notifications. These plugins bring your help desk into modern chat applications and external ecosystems. Sync your help desk data with external tools
Shifts file storage to AWS S3 buckets. It reduces server hard drive usage and simplifies backup management.
: Offloads ticket attachments from the database to the web server's filesystem to improve performance.
Developed directly by the osTicket core team (Enhancesoft), these plugins are fully integrated, highly stable, and accessible through the official osTicket download portal. 1. Authentication & Directory Services The Ultimate osTicket Plugins List: Extend Your Help
Moves attachment storage from the database to AWS S3, reducing database size. Storage :: Attachments on Filesystem:
Adding a new plugin to your help desk requires just a few simple administrative steps.
Allows agents and clients to log in to osTicket using their existing corporate Active Directory or LDAP credentials. It streamlines user management and eliminates the need to remember separate passwords.