If you see "Cannot complete the device driver installation wizard," the issue often relates to driver signature enforcement.
After your installation and troubleshooting, run these three tests.
| Driver Name | Description | Typical Version | File Size | Source | | :--- | :--- | :--- | :--- | :--- | | (Synaptics Fingerprint Driver) | A driver for a fingerprint reader, highlighting that drivers are often paired with sensor types. | 6.0.64.1105 | 2.59 MB | Lenovo | | Synaptics Fingerprint Reader Driver | A fingerprint reader driver, categorized as "Recommended." | 6.0.69.1105 | 2.58 MB | Lenovo | | Synaptics TouchPad Driver | The generic name for the touchpad driver. | 19.0.9.5 / 19.0.15.2 | >51 MB (varies) | Lenovo | | Synaptics ClickPad Driver | A driver for ClickPad touchpads, which often share the same underlying controller architecture. | 19.5.10.75 | Not specified | Lenovo |
: The cursor jumps randomly across the screen during standard use. synaptics tmp 2970 driver
Click , select the folder containing your downloaded driver files, and click Next . Windows will locate and install the driver architecture. Troubleshooting Common Driver Issues
If your touchpad is unresponsive or has a "yellow triangle" in Device Manager, follow this standard recovery process:
There are three reliable methods to download and install the correct driver for your hardware. Method 1: Use Windows Update (Recommended) If you see "Cannot complete the device driver
It interprets finger movements into cursor actions.
Uses patented Accidental Contact Mitigation (ACM) to prevent unintended cursor jumps or clicks caused by your palm while typing.
If your mouse cursor is missing or frozen, the driver may be disabled or corrupted. Click , select the folder containing your downloaded
Two-finger scrolling, three-finger app switching, and pinch-to-zoom.
You are most likely looking for one of the following two things. Please check the list below to find the correct driver:
In the world of laptop peripherals, the touchpad is often the most overlooked component—until it stops working. This is the story of the elusive driver for the hardware often miscategorized as the TMP 2970 (likely the Synaptics touchpad found in the Tuxedo InfinityBook 13 / Clevo N130TU chassis).
Look under or Advanced options > Optional updates .
When sourcing this driver, avoid third-party "driver download" websites. These sites often bundle malware or install outdated, unstable software. Use one of the three safe methods below. Method 1: Use Windows Update (Recommended)