If the document is "In Process," the requisitioner may need to resubmit it. In some cases, as noted by RIT's Oracle guide , a "No Approver Found" notification might have timed out the workflow, requiring a fresh start.
It is possible that:
The system profile option determines how approval workflows are handled. "Background" (deferred) mode processes approvals via a concurrent request, while "Online" processes them immediately.
The requisition or PO was saved but never formally submitted, meaning no action history exists yet. Step-by-Step Troubleshooting Guide app-po-14288
If you are encountering this error, follow these steps to resolve it: Check Service Status : Confirm that the PO Document Approval Manager
Set the Item Type parameter to PO Approval (or your specific requisition item type).
: Look for any details provided about "app-po-14288." This could involve searching through official documents, policy papers, or online resources related to the topic. If the document is "In Process," the requisitioner
If the concurrent background jobs complete but the document remains locked with the APP-PO-14288 error, check the health of the primary approval manager.
Ensure that the execution of the Fill Employee Hierarchy program is a standard, automated dependency whenever HR personnel update corporate reporting lines or position frameworks.
This error indicates that the Workflow has not yet recorded a "Submit" action in the history table . Common triggers include: Workflow Delay Workflow Background Process has not yet processed the document Spiceworks Community Document Status : Look for any details provided about "app-po-14288
Oracle’s development team has a known bug fix for certain releases regarding APP-PO-14288 when using multi-org access control (MOAC). Reference (hypothetical example) if your system is on R12.1.3.
The most common fix is ensuring the background manager is active. Responsibility : System Administrator Concurrent Administer : Locate the PO Document Approval Manager . If the status is "Not Running," select it and click 2. Run Workflow Background Processes
If the workflow cannot be fixed, you may need to reset the document status to "Incomplete" or "Rejected" to allow the user to modify and re-submit it. This often requires running standard Oracle diagnostic scripts (e.g., PO_WF_DEBUG_PKG ) or contacting Oracle Support for specific data-fix scripts. Prevention Best Practices