If you receive this error, you may have started an application in the past. Instead of creating a new account, go to the login page and click "Forgot Password" to recover access to the existing profile.
This article explains everything you need to know about the situation, the free services available in 2026, and how qualified households can get connected.
to start your application. You will need to provide your zip code and email. Existing Customers:
You will need to provide your full name, date of birth, home address, and the last four digits of your Social Security Number. Upload Documents: qlink create account
If you cannot log in to your "My QLink" account:
If you have already applied and are looking for information on how to update your information or check your status, I can help you find that, too. Just Share public link
: Official documents showing your income or program participation. 3. Complete the Online Application If you receive this error, you may have
Q Link will review your application. Once approved, they will mail you a SIM card or phone (if eligible), with instructions to activate.
Since Q Link is no longer accepting new applications, you will create your account directly with . The process takes about 20-30 minutes online.
Note : If you are a licensed customer or partner, you use your corporate email address to access product downloads and specific portal resources. to start your application
After confirming your plan and shipping address, your application is officially submitted. QLink will send you a welcome email. If you requested a phone, they will ship a standard smartphone; otherwise, they will ship a SIM card that you can insert into your own unlocked GSM phone. Step 4: Tracking Your Application
A valid U.S. driver’s license, state ID, passport, or military ID. 2. Step-by-Step Guide: Q Link Create Account Process
Look for buttons like “Get Started” , “Enroll” , or “Sign Up” on the homepage.