Extract the downloaded Service Tool v5610 ZIP archive and right-click ServiceTool.exe . Select . The user interface will load, displaying several tabs ( Main, Test Print, Co-page, Setting ). Step 2: Clear the Waste Ink Counter Look at the Main tab. Locate the Clear Ink Counter section.
The Canon Service Tool V5610 is specifically designed to resolve a set of common error codes, primarily related to the waste ink absorber system. The most frequently encountered errors it addresses are:
Canon MG6820 Ink Absorber Full? Expert Troubleshooting Guide
Click the "Ink Absorber Counter" -> "Read" button. The tool will display the two counter values (e.g., Main: 7200%, Platen: 40%). If the main is over 100%, you see the error. canon service tool v5610
Resets the internal "absorber" or waste ink counter to 0% after physical pads are replaced.
: IB4000, IB4100, MB2000, MB2100, MB5000, MB5100, MB5400. Pixma iP Series : iP2770, iP2870, iP7270, iP8770.
If the button sequence does not work, try researching the specific Service Mode entry method for your printer model. If it still fails, the EEPROM may be corrupted and require replacement or reprogramming. Extract the downloaded Service Tool v5610 ZIP archive
: Compatible with Pixma G-series (G1000, G2000, G3000, etc.) and professional models like the ImagePROGRAF PRO-300 .
: When used correctly in Service Mode, it is highly effective at clearing lockout errors that would otherwise require a professional service center visit.
The use of third-party service tools like V5610 carries significant risks. As one article warns, "Using an incompatible version can cause permanent and irreparable damage to the mainboard". Many experts and resellers caution that some printers are designed to be "disposable" after certain errors and cannot be reset with any tool. In some cases, even if a reset appears successful, it can lead to a "dead board," meaning the printer is bricked. Step 2: Clear the Waste Ink Counter Look at the Main tab
A dialog box saying "A function was completed" will appear if the reset is successful. Step 3: Verify and Reboot Go to the section on the same tab. Set the Value to 0% and click Set .
The Ultimate Guide to Canon Service Tool V5610: Features, Usage, and Safety
: Generates EROM data prints to verify the printer's serial number and usage statistics.
Note: For newer models (TS9500 series and beyond), Canon has introduced encrypted handshakes that v5610 cannot bypass. You would need a newer service tool (v6100 or v6400).
Under normal operating conditions, an end-user never needs a service tool. However, three specific scenarios force technicians to reach for v5610: