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Manually clearing the temporary log files generated by the remediation tools often resets the service state. Navigate to: C:\ProgramData\Microsoft\PLUG\Logs .
If your computer is running fine otherwise, this error is likely benign and related to background telemetry or update handling. It is most commonly seen by users who are actively trying to manage or disable automatic Windows Updates using third-party tools.
The service is set to start, but its dependencies are missing.
The acronym stands for Reusable User Experience Interaction Manager . This component is deployed by Microsoft via foundational background updates—most notably KB5001716 —to measure system readiness, manage campaign notifications for newer operating system configurations, and gather diagnostic telemetry data.
It frequently appears with an error code like 0xC0000035 or 0xC0000001 . This article explains what RUXIMLog is, why it fails, and provides actionable steps to fix it. What is RUXIMLog? Manually clearing the temporary log files generated by
The specific error, "Session 'Microsoft.Windows.WindowsUpdate.RUXIMLog' failed to start with the following error: 0xC0000035," occurs when this component fails to initialize properly at startup. Error code 0xC0000035 typically points to either or a conflict with a recent Windows Update .
If you want, provide the exact Event ID and full event message and I’ll give targeted next steps.
Locate the specific folder key named .
: Perhaps the most notorious cause is the installation of update KB5001716 . This security patch for Windows Update Service Components has been pinpointed as the starting point for this error by many users. A thread on TenForums traced the issue directly back to this update, installed around October 2023. Further analysis suggests that Microsoft may have replaced the older "Remediation Service" (Rempl) with RUXIM, and the transition has been less than seamless for some systems. It is most commonly seen by users who
failing to start, manually clearing the performance logs can act as a reset. Navigate to C:\Windows\System32\LogFiles\WMI\RtBackup Stopping the Event Log service and clearing these files allows Windows to recreate the session cleanly upon the next reboot. Is it a Security Risk? No. This is a functional error related to telemetry and UI logging
How to Fix "Microsoft.Windows.WindowsUpdate.RUXIMLog Failed to Start"
Fixing "Microsoft.Windows.WindowsUpdate.RUXIMLog Failed to Start" After Windows Patching
The (Reliability Update eXperience Integration Manager Log) is a component of the Microsoft Update Health Tools . Its purpose is to log telemetry data related to Windows updates, ensuring that feature updates and security patches install correctly and that compatibility issues are managed. This component is deployed by Microsoft via foundational
: Settings > System > Recovery > Go back (this is only available for a limited time after a major update).
Have you encountered another strange Windows Update error? Let us know in the comments, and we’ll help you troubleshoot.
Then restart your PC.
Scroll to locate within the catalog index.
Click the Windows Start menu, type , right-click Command Prompt , and choose Run as Administrator .
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